Privacy Policy
1. Introduction
EFBA EUROPE B.V. ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website efba.ae or interact with our services across the Arab world.
We process personal data in accordance with the EU GDPR (Regulation (EU) 2016/679) and applicable local data protection regulations, including the UAE Personal Data Protection Law (PDPL, Federal Decree-Law No. 45 of 2021), Saudi Arabia's PDPL and equivalent frameworks across the GCC.
2. Data Controller
The data controller responsible for your personal data is:
EFBA EUROPE B.V.
Keizersgracht 452
1016GD Amsterdam
Netherlands
KVK: 99262126 · RSIN: 868907820
Email: info@efbaeuropebv.nl
3. Information We Collect
3.1 Information You Provide
- Contact information: name, email address, phone number and organisation name when you contact us.
- Partnership enquiries: information necessary to evaluate co-marketing, supply or distribution proposals.
3.2 Information Collected Automatically
- Technical data: IP address, browser type, device information and pages visited (server logs).
- Cookies: we use strictly necessary cookies only; no advertising or tracking cookies are placed.
4. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
- Legitimate interests: responding to enquiries, managing partnerships, maintaining site security.
- Contract: performing or preparing to enter a contract with you or your organisation.
- Legal obligation: compliance with applicable regulatory and tax requirements.
- Consent: where you have explicitly consented to specific processing.
5. Retention
Personal data is retained only as long as necessary for the purposes for which it was collected, in line with our internal retention schedule and applicable law in both the European Union and the relevant Arab-world jurisdiction.
6. Your Rights
Under the EU GDPR and equivalent Arab-world data protection frameworks, you have the right to:
- Access the personal data we hold about you.
- Request rectification of inaccurate data.
- Request erasure ("right to be forgotten") where applicable.
- Object to or restrict processing.
- Data portability.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact info@efbaeuropebv.nl.
7. Supervisory Authorities
Within the European Union, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl). Residents of GCC states may additionally contact the competent local data protection authority (e.g. the UAE Data Office, Saudi SDAIA).
8. International Transfers
Because the data controller is established in the Netherlands, your personal data may be transferred to and processed within the EU/EEA. Such transfers are covered by EU adequacy decisions and, where applicable, Standard Contractual Clauses with appropriate supplementary measures.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact
For any privacy-related enquiries, please write to info@efbaeuropebv.nl.